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Warning To All Website Traffic Sellers

As anyone who knows me on all the various webmaster forums can attest, I’m a very reasonable person and I’m willing to help out wherever I can. I’m very honest and listed in the top 1% of the largest webmaster forum online, Digital Point, and a top rated seller at Fiverr with close to 1000 transactions there.

I mention this not to brag, but to explain that I do a lot of business online and I work hard to make sure buyers are happy when they purchase anything from me. I process about half a million visitors in traffic sales EVERY MONTH and have only ever had one complaint, and that was from a guy with a splog that just wouldn’t have worked well with ANY traffic source.

Well, an hour ago a buyer with the username Printsteals on Fiverr ordered one of my traffic gigs and then cancelled it just 5 minutes after placing the order. Since I hadn’t even processed the order yet (I still had 2 other Fiverr ones in my queue that I was working on), I just figured the buyer had changed his mind…nothing wrong with that.

Then I logged in to review the order and he claimed I sent him bot traffic from ip address 184.105.140.157 which seems to be from a company called Hurricane Electric in California. Since the buyer’s site, www.printsteals.com , is a business printing company, it just looks to me like a regular visit from a company maybe looking for printing services. However, since according to Alexa, most of Printsteals traffic comes from India, maybe this USA visit confused the buyer.

Anyway, he accused me of sending this bot to his site and that’s his reasoning for cancelling the order. I tried to explain to him that I have nothing to do with that visit, bot or not, as I couldn’t possibly have even processed his order in the amount of time between his purchase and cancellation. He wouldn’t listen to reason and continued to be unreasonable throughout our conversation on Fiverr.

He said he would reorder and I told him not to because I don’t need the abuse. Can you imagine what this guy would be like in another order? It would be hell! “I got a visit from Maine. I don’t like Maine…its YOUR fault!!” or “That visitor only stayed 37 seconds. It’s not my site they didn’t like…it’s YOU!” Every single thing he doesn’t like would be blamed somehow on the traffic, even if it wasn’t even from me!

If he feels reasonable to cancel an entire order based on ONE hit from somewhere else that had nothing to do with me, then imagine how bad it would get with an actual processed order! He would be complaining about every single visitor!! It’s not worth the hassle to me, and I told him so. I’ve attached a screenshot of our conversation, as I think it’s important to put it in context and to note that he never even apologized for his mistake and somehow still thinks I sent him fake traffic, when I never sent ANY traffic at all…that’s how bulb headed he is. I always try my best to please a buyer, but I’m not about to accept being wrongly accused of something I did not do!

I don’t usually air my grievances in public, but I’m doing so here because I sincerely want to warn other traffic sellers about this guy, as he plans to buy traffic from someone else and I feel sorry for anyone who accepts his order. Do not sell traffic to, or send visitors to, PRINTSTEALS as it will only cause you aggravation, like it did for me.

If anyone reading this is a seller who has dealt with him, or anyone like him, before then please sound off in the comments so we can warn other honest sellers not to get burned.

Thanks for reading!!



6 comments

  1. Lola says:

    I feel for you Asmodeus. Over the years I have had to deal with some demanding, illogical and extremely rude customers from my e-commerce stores. Some of these customers, every conversation is a conflict no matter how nice you are to them.
    LOL, I have come to the conclusion that the saying " The customer is always right", just is not true!
    Namaste ~
    Lola

  2. Asmodeus says:

    Hey Lola Moneybottom! You rock! 🙂

    Since writing this post I have looked a bit further into the ip address and discovered it wasn't a bot at all. It's listed as a legit ip from a company with a normal broadband connection not too far from the website's headquarters…nothing odd or unusual about that.

    The guy complaining clearly doesn't understand how to read his traffic stats.

    And, yes, I agree…sometimes the customer is very wrong.

    Just 2 days ago I told another guy that his site was down and he pretty much called me an idiot, saying he's on a dedicated server with so many TB of bandwidth and it would be impossible…blah, blah, blah…I finally had to show him a screenshot I took of his site with "Suspended" on it to shut him up.

    Stupid happens.

  3. Anonymous says:

    TO prevent confusion: it's a bot.

    It's doing the rounds at the moment.

    One company could not access every page on an entire website within 5 seconds.

    Also Hurricane Electric are the provider of the IP address, not the company.

  4. Asmodeus says:

    ok, I'm willing to entertain the theory that it's a bot, since it still doesn't change anything about my post and how unreasonable the buyer was toward me.

    What is your evidence? Every ip tracer I checked shows it as a normal hit. Hurricane Electric being the ISP doesn't make it a bot.

    Plus, websites get visited by bots crawling them on a daily basis. What's the story behind this one?

    Please provide more details. Thanks.

  5. Lola says:

    LOL, Asmodeus is correct…if your site is indexed in any of the big three SE's and some small SE's, bots will visit and crawl your site on a regular basis. Google has bot's that will crawl your site 1-4 times a day.
    Having a bot crawl your site does not mean that something malicious is going on. Doesn't matter where the bot came from. Bot's are all over the internet and can crawl your site at any given moment. If bot's are not crawling your site, then something is wrong with your site.
    Namaste and Cheers ~
    Lola

  6. Maybe he was just lonely, and was yelled at allot from someone in Maine?

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